Who We Are

For over 25 years, Margaret has been dedicated to helping people reconnect with the sounds, conversations, and relationships that shape everyday life. As the founder of Hearing Art and a registered Hearing Aid Practitioner in Alberta, she has built her practice around a simple philosophy: hearing care should feel personal, compassionate, and never rushed. Margaret listens.

Known for her compassionate and meticulous approach, Margaret takes the time to truly understand each patient’s story, lifestyle, and hearing goals. She believes the best outcomes happen when people feel comfortable, understood, and supported — not pressured.

Fluent in English, Cantonese (Hong Kong), and Mandarin, Margaret is passionate about creating a welcoming and comfortable experience for patients from diverse cultural backgrounds. She understands how important communication and trust are in healthcare, especially when discussing hearing and quality of life.

Her passion for helping others extends far beyond the clinic. Margaret is one of the founders of “Gift of Hearing,” a humanitarian initiative focused on bringing hearing care and hearing aids to underserved communities internationally. She has also been actively involved in volunteer and community work throughout Calgary, including supporting Big Brothers Big Sisters and participating in humanitarian outreach initiatives.

Margaret is also deeply involved in international volunteer work in Costa Rica, supporting both environmental conservation and children’s welfare. She is involved with Tortugas Bahía Tambor, a turtle rescue and conservation initiative, as well as Casa CreSer, an orphanage dedicated to supporting and caring for vulnerable children in Costa Rica. These experiences reflect her lifelong commitment to compassion, community, and service.

Outside of work, Margaret enjoys crochet, fishing, running, and scuba diving — especially shark diving adventures. Her love for the ocean and nature has further inspired her commitment to conservation and wildlife protection.

Patients often describe Margaret as caring, genuine, and deeply dedicated to their wellbeing. For her, hearing care is about more than devices — it is about restoring confidence, strengthening relationships, and helping people feel connected to the world around them again.

At Hearing Art, Margaret combines decades of experience with a heartfelt commitment to providing hearing care that is personalized, supportive, and empowering.

Alison Poon is known for her fun, dynamic, and genuine personality, bringing warmth, positivity, and energy to every patient interaction. She believes hearing care should be approachable, honest, and personalized, and she is passionate about helping people feel comfortable and confident throughout their hearing journey.

With a caring and down-to-earth approach, Alison enjoys building meaningful connections with patients and taking the time to truly listen to their concerns and goals. Her honesty, patience, and cheerful nature help create an experience that feels welcoming and supportive from the very first visit.

Fluent in English, Cantonese (Hong Kong), and Mandarin, Alison is passionate about creating a comfortable and inclusive environment for patients from diverse cultural backgrounds. She understands the importance of clear communication, trust, and making every patient feel truly understood.

Outside of the clinic, Alison loves exploring the world through travel and experiencing different cultures, people, and ways of life. She believes these experiences have helped shape her open-minded and compassionate perspective when caring for others.

Alison is also an animal lover and proud bunny parent to her rabbit, Bleu, who brings plenty of joy and personality into her life.

Whether assisting with hearing technology, patient care, or everyday support, Alison is dedicated to making each person feel heard, valued, and cared for at Hearing Art.

 As the Clinic Manager at Hearing Art, Kenneth Wong is a key pillar of the clinic’s operations and daily success. Working primarily on the operational side of the practice, Kenneth helps ensure that every aspect of the clinic runs smoothly and efficiently while maintaining the warm, welcoming environment that Hearing Art is recognized for.

Respected for his calm presence, reliability, and strong interpersonal skills, Kenneth plays an important role in supporting both patients and the Hearing Art team. With extensive life experience and a deep understanding of people from all walks of life, he brings empathy, patience, and insight into every interaction. His ability to genuinely listen and connect with others helps him better understand each client’s unique needs and concerns.

Fluent in English, Cantonese (Hong Kong), and Mandarin, Kenneth is able to communicate comfortably with patients from diverse cultural backgrounds and help create an inclusive, welcoming experience for everyone who visits the clinic.

Kenneth’s thoughtful and compassionate nature allows patients and families to feel comfortable, respected, and cared for throughout their experience at Hearing Art. Behind the scenes, his dedication, organization, and steady leadership help keep the clinic operating seamlessly day after day.

Outside of work, Kenneth enjoys running, watching movies, and exploring different cuisines as a true foodie. His love for life experiences and connecting with people adds to the approachable and welcoming atmosphere he brings to the clinic every day.

Patients often appreciate Kenneth’s approachable personality and dependable support, which reflect the core values of Hearing Art — treating every individual with kindness, sincerity, and genuine care.

At Hearing Art, we believe hearing care is about more than technology — it is about connection, compassion, gratitude, and giving back.

Our clinic was founded with the vision of creating a more personal and meaningful hearing care experience, where every patient feels heard, respected, and genuinely cared for. We understand that better hearing can transform relationships, confidence, and quality of life, and we are honoured to be part of that journey with our patients every day.

The meaning behind the Hearing Art logo reflects the heart of who we are. The logo is inspired by the actual symbol of gratitude, while also resembling the shape of a cochlea — the vital part of the inner ear responsible for hearing. To us, this connection beautifully represents both hearing and thankfulness: gratitude for the ability to help others, gratitude for the trust our patients place in us, and gratitude for the community that supports us.

At Hearing Art, gratitude is not just part of our identity — it is something we believe should be shared. That is why we donate $100 from every pair of hearing aids sold toward community and humanitarian initiatives. Giving back makes our work more meaningful and allows every patient to become part of something larger than themselves.

We are proud to serve our community with honesty, compassion, and personalized care, while continuing to support causes that create meaningful impact both locally and internationally.

At Hearing Art, helping people hear better is only part of our mission — helping people feel supported, connected, and valued is equally important.